Responsible Gaming

Our Commitment

Bet9ja is built for entertainment, not as a way to make money or escape problems. We believe every player should be able to set their own limits and stick to them, and we provide the tools to make that possible at every step — from account creation to daily play.

Gambling should always be fun, time-limited and within your means. If it ever stops feeling that way, the tools on this page are here to help you regain control.

Account Control Tools

All players have free access to the following tools from their account settings:

Deposit limits — set daily, weekly or monthly caps on how much you can add to your account.
Loss limits — cap the amount you can lose over a set period.
Time-out — pause your account for 24 hours up to 6 weeks.
Self-exclusion — close your account for 6 months, 1 year, or permanently.
Reality checks — pop-up reminders showing session length and net spend.
Spending history — a full, downloadable record of deposits, withdrawals and bets.

Recognizing the Signs

Gambling can become a problem gradually. Some signs worth paying attention to:

Spending more time or money than intended on a regular basis
Chasing losses with bigger bets to try to win money back
Borrowing money or using funds meant for bills to gamble
Feeling anxious, irritable or preoccupied with betting
Hiding the extent of your gambling from family or friends

If any of this sounds familiar, consider using the limit tools above, or speak with one of the support organizations listed below.

Self-Assessment

Not sure if your gambling habits are a concern? Many national support organizations offer free, confidential self-assessment quizzes that take just a few minutes to complete.

Protection of Minors

Bet9ja services are strictly limited to players aged 18 and over. We use identity verification at sign-up and continued monitoring to prevent underage access. Parents and guardians are encouraged to use third-party parental control software to further restrict access to gambling websites on shared devices.

Getting Help

If gambling is affecting your life or someone else's, free and confidential support is available around the clock through national problem gambling helplines and organizations in your country. Our support team can also point you toward the right resource — reach out anytime at support@eng-bet9ja.com.